Overview
When I tried to connect to My Oracle Support from CLOUDCTL , I got the following error:
Unable to complete network operation against My Oracle Support. Please check network connectivity to Oracle Support Site.
Diagnosis
There were two (2) problems:
- Only one (1) DNS server was specified during set up
- IP routing was incorrect
Resolution
Add an Extra DNS Server
The following line was appended to /etc/resolv.conf on CLOUDCTL :
nameserver 10.1.1.1
Update Routing Table
The following commands were run on CLOUDCTL :
route del default
route add default gw 192.168.1.1 metric 3 dev eth0